Data Protection & Privacy

rbaji Privacy
Policy

Your privacy matters to rbaji. This policy explains exactly what data we collect, why we collect it, how we protect it, and what rights you have over your own information. No jargon, no runaround — just a straight answer.

Last Updated: January 2025 English Encrypted & Secure

How rbaji Handles Your Data

Six things every rbaji player should know about how their personal information is managed.

Data Is Never Sold

rbaji does not sell, rent, or trade your personal information to any third party — ever. Your data exists to operate your account and improve your experience on rbaji, nothing else.

Encrypted at Every Step

All data transmitted between your device and rbaji's servers is protected with industry-standard encryption. Your payment details and personal information are never stored in plain text.

You Control Your Data

rbaji players have the right to access, correct, and request deletion of their personal data. Submit a request to rbaji support and it will be handled promptly — no unnecessary delays.

Minimal Data Collection

rbaji only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it.

Marketing You Can Opt Out Of

rbaji may send promotional communications to registered players. You can opt out at any time — either through your account settings or by contacting rbaji support directly.

Clear Retention Limits

rbaji does not keep your data indefinitely. Retention periods are defined by legal requirements and operational necessity. When data is no longer needed, it is securely deleted.

01 Introduction

rbaji is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how rbaji collects, uses, stores, and protects your personal data when you register, play games, make transactions, or interact with any part of the rbaji platform — including the website and mobile app.

By creating an account or using rbaji in any capacity, you confirm that you have read and understood this Privacy Policy and agree to the practices described here. If you do not agree, please do not use the rbaji platform.

This policy applies to all rbaji users, including players based in Bangladesh. rbaji takes its data protection responsibilities seriously and handles all personal information with care, transparency, and respect.

Plain language commitment: rbaji has written this Privacy Policy to be as clear and readable as possible. If anything is unclear, contact us at [email protected] and we'll explain it directly.

02 Data We Collect

rbaji collects only the personal data that is necessary to provide you with a safe, functional, and enjoyable gaming experience. The categories of data rbaji may collect include:

Data Category Examples
Identity Data Full name, date of birth, gender, national ID or passport number
Contact Data Email address, phone number, residential address
Account Data Username, password (hashed), account preferences, login history
Financial Data Payment method details, transaction history, deposit and withdrawal records
Technical Data IP address, device type, browser type, operating system, session data
Usage Data Games played, bet amounts, session duration, feature interactions
Communication Data Support chat logs, emails sent to rbaji, feedback submitted

rbaji does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or responsible gaming obligations.

03 How We Collect Your Data

rbaji collects your personal data through several channels, all of which are clearly defined below:

  • Direct registration: When you create an rbaji account, you provide identity and contact data directly through the registration form.
  • Account activity: As you use rbaji — depositing funds, playing games, withdrawing winnings — usage and financial data is generated automatically.
  • Identity verification: When rbaji requests KYC documents, you submit identity data directly to our verification process.
  • Device and browser: Technical data is collected automatically when you access rbaji through any device or browser.
  • Cookies and tracking technologies: rbaji uses cookies to improve platform performance and personalise your experience. See Section 6 for full details.
  • Support interactions: When you contact rbaji support via email or live chat, communication data is recorded to help resolve your issue and improve service quality.

rbaji does not purchase personal data from data brokers or any external sources. All data collected comes directly from your interaction with the rbaji platform.

04 Why We Use Your Data

rbaji uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

  • Account management: To create, maintain, and secure your rbaji account, including password recovery and login verification.
  • Payment processing: To process deposits, withdrawals, and refunds accurately and securely through your chosen payment method.
  • Identity verification: To comply with KYC requirements and confirm that you meet rbaji's eligibility criteria, including age verification.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and any misuse of the rbaji platform.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of rbaji's support service.
  • Platform improvement: To analyse usage patterns and improve the rbaji platform, games, and features for all Bangladesh players.
  • Legal compliance: To meet rbaji's obligations under applicable laws and regulations.
  • Marketing communications: To send you relevant promotions and offers from rbaji — only where you have not opted out.

rbaji will never use your data to make automated decisions that significantly affect you without providing a way for you to request human review of that decision.

05 Sharing Your Data

rbaji does not sell your personal data. However, in order to operate the platform effectively and comply with legal obligations, rbaji may share your data with the following categories of trusted third parties:

  • Payment processors: bKash, Nagad, Rocket, and banking partners require transaction data to process your deposits and withdrawals securely.
  • Identity verification providers: Third-party KYC services may process your identity documents to complete verification on rbaji's behalf.
  • Game providers: Game software providers may receive anonymised usage data to support game performance and fairness auditing.
  • IT and security providers: Cloud hosting, cybersecurity, and platform infrastructure providers who support rbaji's technical operations.
  • Legal and regulatory authorities: rbaji will disclose personal data to law enforcement or regulatory bodies when required to do so by law.

All third parties who receive rbaji player data are contractually required to handle it securely and use it only for the specific purpose for which it was shared. rbaji does not permit third parties to use your data for their own marketing purposes.

No data sales: rbaji will never sell, rent, or trade your personal information to advertisers, data brokers, or any commercial third party.

06 Cookies & Tracking Technologies

rbaji uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit rbaji.

rbaji uses the following types of cookies:

  • Essential cookies: Required for the rbaji platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic navigation.
  • Performance cookies: Help rbaji understand how players interact with the platform — which pages are visited most, where errors occur, and how load times can be improved.
  • Functional cookies: Remember your preferences on rbaji, such as language settings and display options, so you don't have to reset them every visit.
  • Analytics cookies: Used to gather anonymised data about platform usage patterns to help rbaji improve the overall experience for Bangladesh players.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of rbaji. rbaji does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Security

rbaji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

  • TLS encryption: All data transmitted between your device and rbaji's servers is encrypted using Transport Layer Security (TLS).
  • Password hashing: Your rbaji account password is never stored in plain text. It is hashed using a strong cryptographic algorithm.
  • Access controls: Only authorised rbaji personnel with a legitimate need can access personal data, and all access is logged and audited.
  • Secure payment processing: Financial data is handled through PCI-DSS compliant payment processors. rbaji does not store full card or mobile banking credentials on its own servers.
  • Regular security reviews: rbaji conducts periodic security assessments to identify and address potential vulnerabilities in the platform.

Despite these measures, no online platform can guarantee absolute security. If you believe your rbaji account has been compromised, contact support immediately at [email protected].

08 Data Retention

rbaji retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The general retention principles rbaji follows are:

  • Active accounts: Personal data is retained for the duration of your rbaji account and for a defined period after account closure to meet legal and regulatory obligations.
  • Transaction records: Financial transaction data is retained for a minimum of five years in accordance with anti-money laundering regulations.
  • Support communications: Chat logs and email correspondence with rbaji support are retained for up to two years to support dispute resolution.
  • Technical logs: Server and access logs are retained for a shorter period and are used primarily for security monitoring and platform diagnostics.

When personal data is no longer required, rbaji securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Your Rights

As an rbaji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact rbaji support at [email protected].

Right to Access

Request a copy of the personal data rbaji holds about you.

Right to Rectification

Ask rbaji to correct any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Object

Object to rbaji processing your data for marketing or profiling purposes.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Restriction

Ask rbaji to limit how your data is processed in certain circumstances.

rbaji will respond to all data rights requests within a reasonable timeframe. In some cases, rbaji may need to verify your identity before processing a request to protect your account security.

10 Children's Privacy

rbaji is strictly an 18+ platform. rbaji does not knowingly collect personal data from anyone under the age of 18. If rbaji discovers that a minor has registered an account or provided personal data, that account will be closed immediately and all associated data deleted.

If you are a parent or guardian and believe your child has registered on rbaji, please contact us immediately at [email protected] so we can take prompt action.

18+ Only: rbaji takes underage access extremely seriously. Age verification checks are conducted on all accounts, and any account found to belong to a minor will be closed without exception.

11 Updates to This Policy

rbaji may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, rbaji will notify registered players by email and display a notice on the platform.

The updated Privacy Policy will take effect from the date shown at the top of this page. Continued use of rbaji after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how rbaji protects your data.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbaji handles your personal data, please get in touch with our support team. We're available 24 hours a day, 7 days a week.

rbaji is committed to handling all privacy-related enquiries with care and responding promptly. Please include your registered email address when contacting us about a data request so we can verify your identity and process your request efficiently.

Your Data Is Safe Encrypted Platform Verified & Trusted

Play with Confidence on rbaji

Your privacy is protected, your data is secure, and your experience on rbaji is built on trust. Join hundreds of thousands of Bangladesh players who choose rbaji every day.